Billing Analyst

Use these questions to find a Billing Analyst who will add awesome value to your accounting team.

Billing Analyst qualifications to look for

Billing Analysts take charge of accurately processing financial documents, like invoices and contracts. They are also a stickler for deadlines.

Keep an eye out for candidates who have:

• Strong math skills
• An eye for detail
• A proven ability to spot numerical errors
• A good handle on financial regulations
• Good organizational and time management skills

For companies who need this role to be hands-on with clients, it’s important to test if your top candidates are able to address customer queries in a professional manner.

Top tip: Hire candidates willing to grow by making sure their personal career goals align with your company’s mission.

Problem-solving interview questions

• Walk me through how you create a report on debts from the previous quarter.
• A client hasn’t paid their bills. How do you approach this?
• If a long-term client had debt at the end of the fiscal year, what steps would you take to help resolve the issue?
• What’s your process to collect invoices in a timely manner?
• A client has an invoice discrepancy. What do you do?

Role-specific interview questions

• What experience do you have handling financial transactions involved in the billing process? Explain how the process works.
• What accounting software have you used?
• Tell me about your record-keeping system for accounts receivable from clients.
• How do you secure confidential financial information?
• What responsibilities do you take during annual audits?

Behavioral interview questions

• You’ve made a wrong calculation. How did you figure it out and resolve the issue?
• Tell me about a time when you had to meet tight deadlines. What was your process to stay motivated and organized?
• How do you keep current with new financial regulations? What blogs, magazines or newspapers do you read that are relevant?
• How do you stay motivated during repetitive tasks?